Retail Success Snapshots

My contributions across leading Australian retail brands: Mecca Cosmetica, Mimco, Brides of Brisbane, and Dissh, where I developed a strong foundation in customer-focused service, styling, and back-of-house operations.

Throughout these roles, I have been recognised for my professionalism, attention to detail, and ability to create welcoming, brand-aligned in-store experiences. I have consistently received 5-star customer reviews on Google and internal platforms, reflecting a deep commitment to service excellence.

Key Highlights:
• At Mecca Cosmetica, I offered tailored skincare and beauty recommendations, assisted with makeup application, earning frequent praise from customers and internal teams.
• At Brides of Brisbane, I supported brides through fittings, pinned garments for alterations, and ensured strict quality control, playing a vital role in emotionally significant client milestones.
• At Mimco, I contributed to styling customers for key occasions and drove loyalty through genuine, brand-immersed service.
• At Dissh, I not only support stock directive execution and regrouping, ensuring all garments are steamed, tagged, floor-ready, and back-of-house areas are kept organised, but I also style customers, providing fashion advice that reflects Dissh's visual identity and aesthetic. I deliver a seamless and elevated customer experience, ensuring shoppers feel confident and cared for.

Customer Focus:
With a bilingual background (English and Spanish) and a culturally empathetic approach, I bring approachability and adaptability to every interaction, ensuring every customer feels seen, heard, and valued.